Privacy Policy
Effective Date: 05/08/2025
Company: Apex ProScape
Website: https://www.apexproscape.com
At Apex ProScape, your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, request a service, or contact us through call or text.
1. What Information We Collect
When you use our site or services, we may collect:
- Personal Information: Name, phone number, email, service address
- Service Details: Requested services, property size/type, special instructions
- Payment Information: Handled securely through our invoicing platform (e.g., Jobber)
- Device & Usage Data: IP address, browser type, interaction logs (via cookies/analytics)
We collect only the information necessary to provide outdoor labor services, communicate effectively, and improve your experience.
2. How We Use Your Information
We use your data to:
- Provide quotes, schedule, and complete services
- Send updates, reminders, and follow-ups via SMS or email
- Collect payments and manage subscriptions
- Improve our website, offerings, and customer service
- Send promotional offers or coupons if you’re subscribed
We do not sell or rent your personal data—ever.
3. Communication & Marketing
By contacting us or submitting a request, you consent to receive communication related to your services via phone, SMS, or email. You may also receive occasional promotional offers (e.g., seasonal discounts, loyalty rewards). You can opt out anytime by replying “STOP” or contacting us directly.
4. Data Sharing & Third Parties
We may share your data with trusted third-party tools for operational purposes only, such as:
- Jobber (scheduling, invoicing, payment collection)
- OpenPhone (call/text communication)
- Analytics Tools (to monitor website performance and user engagement)
Each platform maintains its own privacy standards, which we ensure align with ours.
5. Cookies & Tracking
We may use cookies or tracking pixels to improve your browsing experience and gather non-identifiable usage data. You can disable cookies through your browser settings at any time.
6. Data Security
We use industry-standard measures to protect your information. While no method is 100% secure, we prioritize safeguarding your data across all platforms we use.
7. Your Rights
You can:
- Request a copy of the personal data we hold
- Ask us to update or delete your information
- Withdraw consent to marketing messages
To do any of the above, email us at contact@apexproscape.com
8. Policy Updates
We may update this policy from time to time. Changes will be posted here with a new effective date. Continued use of our site or services means you accept those changes.
Questions?
Reach us at contact@apexproscape.com or through our contact form at apexproscape.com
Last updated: 06/02/2025